37,000 post offices around the country have removed clocks from retail areas as part of a "retail standardization program" to give the public-service areas a more "uniform appearance." "We want people to focus on postal service and not the clock," said a Dallas spokesman for the U.S. Postal Service, according to this article.
If a government monopoly responds to slow service by removing the clocks to "improve" the service, how does the profit-seeking private sector respond? One example is Papa John's Pizza, which offers the "10 Minute Carry-out Customer Guarantee" - if your pizza isn't ready in 10 minutes, it's free. Maybe the Post Office should give free stamps after 10 minutes, instead of removing the clocks?
Reminds me of this story:
Q: Do you know how many people work at the U.S. Post Office?
A: About half.
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